Author Archives: QHotels

Is it time to hit the eco-friendly gym?

I have never blogged before and while not being a complete computer Luddite I did regard the request to complete a blog with some trepidation. I have been the General Manager at The Hampshire Court Hotel for 2 years but I … Continue reading

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Where do spas go in the future?

As we bed in our new spa facilities at Norton Park, I was reviewing the changes that have occurred to the spa industry over the last number of years.   I first became involved in the spa concepts at Mount … Continue reading

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The golfing season is here!

Having recently recovered from watching arguably the greatest last day of the Masters , my mind could not help but think of the battle that awaits the worlds top golfers at Royal St. Georges later on this summer. I love … Continue reading

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Social media – changing the way of customer service

In my first attempt at posting a blog, I discussed whether social media was a revenue channel or a channel for engagement.  Having now watched the comments come into our blog and spending some time going through our social media … Continue reading

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How patriotic are you? The Queen visits Stratford-upon-Avon

Well what a great March we have seen here in Stratford-upon-Avon, firstly the much anticipated opening of the brand new Royal Shakespeare Theatre in the town and then to have Her Majesty The Queen to visit Stratford to officially open the theatre. … Continue reading

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Staff – Ambassadors or Assassins?

Hi my name is Simon Barker and I have the enormous privilege of being General Manager of Bridgewood Manor in Kent. Recently I was having a chat with one of our regular guests who had stayed at a competitor hotel … Continue reading

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The Olympics 2012 – an exciting time ahead

I was delighted when Debbie our Director of Marketing Services invited me to be a guest blogger on the QHotels blog.  Having never written a blog before I sat in front of a blank screen for some considerable time.  I … Continue reading

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TripAdvisor friend or foe?

Last week, I was invited to join TripAdvisor on a panel debate at the HSMAI conference in London.  As this was my first invite to participate at such a conference I did approach it with slight trepidation and wondered what … Continue reading

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Welcome to the QHotels blog!

Last year I tasked my marketing team to investigate the benefits of resourcing and concentrating on social media as a new revenue channel.  I’m sure many other hotel companies have experienced, as we did last year, a growth in commission … Continue reading

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